Utility Payment Solutions

payment Processing

A wide selection of FLEXIBLE SOLUTIONS meeting all your needs.


AVR offers multiple forms of secure payment options for your customers to pay their utility bills online or in person. We make it convenient for them and at the same time save you time and expense. We’ve incorporated mobile device communications and Java messaging services to bring you the latest in technology today. Each option we offer updates your billing software automatically, saving you time from manual entries and assuring accuracy. Some products make the bank deposits, too!


AVR is PCI compliant, which is required to make online credit card use secure as possible. High-end transactional encryption is a part of the PCI requirement.


Pay by Credit Card or Check –

Mobile payments from any smartphone so the customer can pay their bills from anywhere.

24/7 Always Available for Payments –

One Time, Recurring Credit Card or ACH are easy for your customers to access one time or sign up for recurring future payments.

View Water Bills or Billing History Whether a Payment is Made or Not,

eliminating calls and requests from online bill payers and customers

Real Time Reporting -

Credit Cards are instantly validated, easy to access, and view. The customer's online payment can be seen.


eNotices –

our eNotices keep you up to date and aware of your account status. 

SendGrid Reporting for Your E-Bills –

to ensure your customers received their bills, our reporting system identifies who received their e-mails, who opened them and who deleted a bill.

Sign Up for Online Paperless or Billing Online –

no more long lines and voice calls setting up customers for ACH or online payment services.

Automatically Updated Utility Bills –

every payment made online frees up time for your staff, making them more efficient to focus on other priorities.


InstaPay™ enables your customers to pay their bills in less than 30 seconds, beginning with a simple scan of a QR code printed right on their bill. Electronic (paperless) customers also receive an InstaPay™ link in their electronic bill notification messages. 

What’s more, every customer can choose to activate AutoPay with ONE SINGLE TOUCH while using InstaPay™. From that point on, there’s no need even to invoice the customer ever again—future bills will be automatically charged to the credit card on file! Customers who choose one-touch instant AutoPay activation become faithful payers with zero administrative overhead and no statement delivery costs.

Pay by smartphone! AVR's solution brings world-class mobile payment processing right to your customer with a QR Code.

Credit Card

The Credit Card Processing module provides customers with the convenience of calling your office to make payment on their utility account without having to come into the office. They also have the option to set up their utility account to have their monthly balance charges to their credit/debit card. Transactions are authorized and stored in a delayed batch file. All transactions can be edited before posting. Listings can be created containing all detail of transactions.

Your customers can pay their bills from the comfort of their own homes through phone or make the payment online.


The ACH/Bank Draft module allows the user to give their customers the option to set up their utility account to have their monthly balance automatically drafted from their checking or savings account. This adds convenience for the customer who can avoid writing a check, mailing the payment, and worrying about paying on time. The user may edit transactions before posting, as well as generate a listing outlining all details of transactions.

Give your customers the option to set up their utility account to have their monthly balance automatically drafted from their checking or savings account. 


Lock Box Payment Processing – Skip the financial institutions and reduce banking fees. Outsource your remittance processing to the AVR Lockbox service. Using the latest technology and leveraging advances in Check21, we offer a complete check-imaging solution. Consumers mail their remittances directly to our secure lockbox processing facility. Payments are extracted, then our software reads the OCR scan line and creates a posting file to electronically update the accounts receivable database immediately. An image cash letter (x9.37 file) is then delivered to the financial institution of your choice with same-day funds availability.

Your customers can mail their remittances directly to our secure lockbox processing facility. Payments are extracted and our software creates a posting file electronically and updates the accounts receivable database immediately. 


Gain faster access to your funds and simplify online bill pay from consumers who utilize their financial institution to debit their checking accounts and submit a paper check to your office on their behalf. AVR works with several payment processors, such as Checkfree, Chase, and Wells Fargo, to intercept these paper checks and consolidates all of them into a single electronic posting file. This payment information is sent to an AVR provider which credits the municipality account at their financial institution. An automated file is uploaded to your accounts receivable database, eliminating manual data entry. With multiple levels of access, security, reporting tools and transaction search capabilities, uReceivables creates a seamless transaction.

Give additional payment options to your customers by allowing them to use other payment processors such as Checkfree, Chase, Wells Fargo, etc. 

Cash Collections

This module allows our Clients to collect any form of payment at a central location utilizing a cash drawer and receipt printer. The user may collect and print receipts for utility bills, property tax collections, court fines and other miscellaneous receivables. The system will allow the manager to define each user’s rights to access any function in the system. It also contains: a detailed audit trail, drawer reconciliation, multiple searches, user defined pop-up windows, detailed reporting, tighter controls, and a personalized receipt header.

This module allows our Clients to collect any form of payment at a central location utilizing a cash drawer and receipt paper. 

Barcode Payment Option – Our hand held scanner technologies deliver performance that assures maximum productivity. This easy-to-use tool reduces startup time and costs whenever the scanner is used. Ask AVR about Barcode today!

The Paperless Billing module allows your customers to eliminate the time and expense of traveling to the office to make a payment and the hassles associated with paper bills. No more searching for stamps or wondering if their payment arrived or not. Our reporting program allows your office to know if your customer received the bill, opened the bill, deleted the bill, or if the bill was rejected due to internet problems or e-mail issues. Think of the time you’ll save in your own office when your customers decide to use paperless billing. It’s great for all parties involved and more and more people across the country are using paperless billing because “Going Green” is good for our planet. Many companies are investing in “Green Technologies.